1. About This Privacy Policy

This Privacy Policy applies to the website of Doodh Misthan Bhandar, accessible at https://doodhmisthanbhandar.com/.

By using our website, you acknowledge the practices described in this policy, subject to any consent requirements and rights available under applicable law.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Personal Information: Your name, phone number, email address and other details you provide when contacting us.
• Communication Information: Messages, questions, feedback and other information you share with us.
• Technical Information: Your IP address, browser type, device information and other technical details, where collected.
• Website Usage Information: Pages visited, browsing activity and interactions with our website, where applicable.
• Cookies: Information collected through cookies and similar technologies, where these are used on our website.

3. How We Use Your Information

We may use the information collected for the following purposes:

• To respond to your inquiries, questions and feedback.
• To provide information about our sweets, food products, menu and services.
• To communicate with you regarding your requests.
• To maintain, operate and improve our website.
• To understand website traffic and visitor preferences.
• To protect our website against fraud, misuse and security threats.
• To comply with applicable laws and legal obligations.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences and understand how visitors use our website.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

If we use third-party analytics or marketing tools, those services may collect information in accordance with their own privacy policies.

5. Sharing of Information

We do not sell your personal information. We may share information in the following circumstances, where necessary and permitted by applicable law:

• Service Providers: With providers who help us maintain, secure or operate our website.
• Legal Requirements: Where disclosure is required by law or a lawful request from an authorised authority.
• Security: Where reasonably necessary to protect our rights, property, website or users.
• Business Operations: In connection with a business transfer or restructuring, subject to applicable legal requirements.

6. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or external services. These websites may have their own privacy policies and practices.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, maintain business records and comply with applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable law.

9. Your Privacy Rights

Subject to applicable law, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion where applicable, or withdraw consent where processing is based on consent.

You may contact us using the details provided below to submit a privacy-related request. We may need to verify your identity before processing your request.

10. Children’s Privacy

Our website is intended for general audiences. We do not knowingly collect children’s personal information in circumstances where such collection requires parental consent or additional safeguards under applicable law.

If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices or applicable legal requirements.

Any updates will be published on this page. We encourage you to review this page periodically to stay informed about how we protect your information.

Last Updated: October 9, 2026

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us using the details above.